A practical overview of how Baichen supports global mobility partners through consultation, customization, production, delivery and after-sales service.
It is designed for distributors, rehabilitation providers and mobility equipment partners working with Baichen.
Configuration options may be discussed according to the selected platform, target market, certification requirements and order plan.
Partners should provide the product model, serial information, photos or videos and a clear description of the issue.
Baichen works with distributors, rehabilitation providers and mobility equipment partners from the first product inquiry through long-term after-sales support. The workflow is designed to keep product requirements, production milestones and service responsibilities clear for every project.
Each cooperation starts with an assessment of the target market, expected user scenarios, certification needs, order volume and preferred configuration. The Baichen team can then recommend suitable electric wheelchair or mobility scooter platforms and discuss OEM or ODM options, including appearance, control systems, packaging and documentation.
After specifications are confirmed, the project moves into production planning and quality checks. Partners receive practical information for logistics, product documentation and local sales preparation. Delivery schedules and required export documents are aligned before shipment.
Technical questions can be organized through model and serial information, photos, videos and fault descriptions. This helps the service team identify the issue, recommend checks and coordinate replacement parts or remote guidance when appropriate.
For current availability, service scope and market-specific requirements, contact Baichen with your target market and cooperation plan.
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